A service-oriented architecture is an 
approach to joining up systems within enterprises. It 
is a relatively new approach, but is rapidly gaining popularity because of the lower costs 
of integration coupled with flexibility and simplification of configuration. Service-oriented 
architecture builds upon the experience of using Web Services for integration.
In a service-oriented architecture, the 
application logic contained in the various systems 
across the organisation  such as student record systems, library management 
systems, VLEs, directories and so on  are exposed as services, which can then be 
utilised (consumed) by other applications.  For example, a student record system may 
expose services for working with enrolment and registration information, which can then 
be used within a VLE or library system (figure 4).
This approach is somewhat different to 
two other common ways of integrating systems, 
which are to integrate at the user interface level using portals, or at the data level by 
creating large combined datasets (figure 5.).
A service-oriented approach does not preclude 
also using portals or data warehouses, 
and is in fact agnostic about how the rest of the enterprise is configured, which is why it 
makes a good approach for a framework.
However, because integration occurs in 
this fashion, it becomes a simpler task to 
replace the systems that provide services within the architecture. Because service 
consumers are configured to access a service without any knowledge of the system that 
provides the service, we can replace the underlying system without affecting systems 
dependent on its capabilities (figure 6.).
This diagram shows how access to 
the course management functions of the 
Student Record System (SRS) can operate in a service-oriented architecture.
The SRS provides a course management 
web service.  This service is 
"consumed" (ie used) by the student portal to display student data, by the library 
management system to synchronise data, and in this case a teaching tool has 
been developed within a department that needs access to enrolment information.
However, this is not the only way 
to access SRS data, and the SRS Course 
Management forms can still be used to directly access the SRS by administrative 
staff.
Once the SRS provides the web service, 
additional applications can take 
advantage of the capabilities exposed without any changes to the SRS or the 
service.
Figure 4: Course management within 
a service-oriented architecture
This diagram shows three different 
approaches to joining up systems.
The solid "orange route" 
integrates system capabilities at the end-user level by 
wrapping their interfaces in a portal.
The dotted blue route" integrates 
system data by combining it in a single large 
database.
The dashed "green route" 
integrates systems by exposing their application logic 
as a service and sharing them with other applications (and end-users via portals).
Because the application logic is 
abstracted from both the physical storage and 
the user interface it is less "fragile" with respect to changes.
Figure 5: Different approaches to 
integration
This diagram demonstrates replacement 
of systems in a service-oriented 
architecture.
Applications which used the Course 
Management Web Service continue to do 
so, unaffected by the replacement of the SRS providing the service.
However, the forms provided by the 
old SRS are now obsolete and cannot be 
reused.
Figure 6: replacing a student record 
system in a service oriented architecture
There are other integration approaches 
that also operate at the application logic level:
However, these technologies are either 
very costly to implement (CORBA) or restrict 
platform choice across the organisation (J2EE, DCOM). Web services can take 
advantage of existing integration using these approaches, however, and many service 
implementations build upon J2EE integration.
In summary, service-oriented architectures 
have a number of features that make them 
attractive for MLEs.
- They are agnostic with regard to platform choices and types of existing systems
 
- They are less expensive to implement
 
- Services can be used without knowledge of the internal workings of the system 
providing the service, allowing systems to be replaced without causing widespread 
disruption
 
- Services enable non-replaceable legacy systems to interact with new applications
 
- By providing access to functionality rather than user interfaces or data it enables 
institutions and departments to develop applications that relate better to the tasks 
they want to perform without duplicating the functionality of existing systems, but 
instead leveraging existing investment in software.
 
Service-based architectures can be reconfigured 
to meet changing operational 
requirements or reflect organisational change.